Using Narration to Recall and Analyse User Experiences and Emotions Evoked by Today’s Technology
نویسندگان
چکیده
We conducted semi-focused interviews with the goal of starting narrations by the users about their encounters and interactions with technology and artefacts. The results provide insights on how participants organize their experiences and which factors are relevant for evoking positive or negative experiences. The study aimed to gain more insight in the content, generation and progression of everyday experiences of users with all kinds of today’s technology such as computer software, mobile devices, consumer products and even hardware tools. These insights allow us understand user experience better and to detect relevant phenomena.
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